Please note: If your request is unsuccessful, no fee will be charged. This process generally takes six working days but can take longer depending on the circumstances of your request.
If you are making this request as or on behalf of the 'domain owner'/registrant (e.g. as a director on behalf of a UK Ltd company), we will require documents to verify ownership and identity, which could include:
- Passport/photocard driving license
- Recent utility bill, bank statement or credit card statement displaying your address
- Council tax or business rates letter displaying your address or that of the business associated with the domain
- HMRC tax letter for the business or owner displaying your address
You must have a ViserHost account to enable us to complete the domain transfer. Open a free account if you do not have one.